Frequently Asked Questions

A mix of questions about clean processes and questions about the services we offer. If you have a question that's not listed here, please contact us. We're happy to help.

General

Training

Coaching

What is the ILM Level 5 Certificate in Coaching and Mentoring?

The Institute of Leadership and Management is the UK’s largest management body who set the standard for industry-recognised, accredited leadership and management qualifications. They offer a wide variety of qualifications at various levels, delivered by recognised providers all over the country.

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What is Clean Language?

Clean Language is a simple set of questions developed by counselling psychologist David Grove. These questions are used with a person's own words to direct their attention to some aspect of their own experience. Asking these questions in the right context often results in an interesting new insight or the recognition of some new possibility. And if that new possibility is then questioned using Clean Language, the result can be quite profound. Clean questions invite people to consider their experience from different perspectives and they are often surprised by their own capacity to generate new, powerful and useful ideas about their own experience.

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What is Symbolic Modelling?

Symbolic Modelling was created by Penny Tompkins and James Lawley when they worked with and observed David Grove over several years, to discover what he was doing to achieve his phenomenal results. They combined David’s ideas with ideas from the fields of cognitive linguistics, systems thinking and NLP to produce a model which could be taught to others to enable them to achieve the same kinds of results as David.

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What is Clean Space?

Clean Space is a facilitation process that emerged out of David Grove's continued search for a way to facilitate clients effectively and efficiently to do the personal work they need to do with the least possible interference from a facilitator. 

In a Clean Space session, the facilitator invites the client to find different physical spaces (usually in a room, although it can be anywhere) to represent different aspects of their thinking. The client moves from space to space, pausing in each one to consider what they know there. In this way, they build up a network of connections between the many thoughts, feelings and ideas in their mind and body.

Exploring this spatial network is like travelling down the pathways of the mind. The effect may be hard to describe but the process is supremely simple to facilitate. Typically people are surprised at the new understanding which arises apparently out of nowhere. Change happens naturally as a result of the client's system becoming more aware of its own organisation. 

Clean Space is a very flexible process that can be adapted in hundreds of ways to solve problems, to stimulate creativity, to prepare for exams (it's like walking around your own personalised mind map), and as a generative development process. And it can be used with couples, groups and teams to access 'the wisdom in the system'.

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What is Systemic Modelling™?

Systemic Modelling™ is an approach for supporting groups to use clean questions and metaphor models to better understand one another and to develop the skills and capability to collaborate meaningfully.

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What is Emergent Knowledge?

Emergent Knowledge is one of the last processes developed by David Grove before his untimely death in 2008. It is a process of self-discovery which involves the iterative use of clean questions. 

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What is the Whirly Gig?

The Whirly Gig It is actually a gyroscope with a seat that can be moved through 360°. It was devised by David Grove as a way to enable people to orient themselves at any position within 3D space and find out what they know there. David postulated that experiences and traumas are laid down in the body, and that therapies which involve sitting and talking do not allow the body access to those memories, because the body is not in the right position.

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Who is David Grove?

David Grove was the creative genius who developed Clean Language, Clean Space and Emergent Knowledge - the clean approaches upon which the entire field of 'clean' has been built. 

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Who are Penny Tompkins and James Lawley?

Penny Tompkins and James Lawley are the developers of Symbolic Modelling, an outcome-based approach to working with individuals using Clean Language to encourage the conditions for change.

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What does the ‘clean’ in Clean Language stand for?

When people first hear the term 'Clean Language', they often think it means 'no swearing'. But 'clean' actually refers to the intention of a facilitator to keep their assumptions to a minimum. We achieve this by making sure everything we say and do is related to what a client has said or done.

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Can Clean Language be used for things other than coaching or therapy?

People in all kinds of professions are using Clean Language to: foster better relationships; get clear about project requirements; run meetings more efficiently; listen well; and so on. To give you an idea, here are just a few of the things that have happened in the twenty-five years since David Grove's book, Resolving Traumatic Memories, was written:

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What is Apricot Island?

Apricot Island Ltd. is the name of our company, which we set up in 2001. Clean Learning is a brand name. So we are "Apricot Island Ltd. trading as Clean Learning."

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Do I need any knowledge of Clean Language in order to join the Clean Facilitator Programme?

This course is for beginners and everyone is welcome. No previous knowledge is necessary. However, if you wish to find out a bit more about Clean Language before you come, you could read Clean Approaches for Coaches by Marian Way and / or Metaphors in Mind by James Lawley and Penny Tompkins. Other books related to this topic are shown here.

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I want to come on a course, but the dates don’t work for me.

Get together with a group of 5 or more others and email us or call us on 023 9221 5355 to find a suitable time for us to come to you, and to tailor the course to your needs.

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Do you ever run the Clean Facilitator Programme as a single event?

Although we think that the Clean Facilitator training is best as smaller modules with time to practise in between, we also appreciate that some people have schedules or live in locations where this is not really an option. So we do sometimes run a complete Clean Facilitator Programme as a single event; we keep a list of people who are interested in this, so please let us know if this is your preference.

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How many clean coaching sessions will I need?

At Clean Learning we encourage our clients to decide for themselves how many sessions they need, as they go along.  We work from the premise that everyone is different and that what works for one person may not work for another - including the number of sessions you need and how often. 

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How soon can I start my coaching?

It depends on our schedules. If we're away training or working on a project it may be a week or two before you can start your coaching sessions. But we may be able to fit you in within a few days. So please contact us to find out our availability.

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