Events Organised by Clean Learning
of our courses and workshops are open to anyone, but some have specific entry
requirements. It is your responsibility to ensure that you meet the
required standard. If you are unsure of your suitability, please contact us before
book a place on one or more of our events, please follow the on-screen
instructions for the appropriate event(s).
will confirm your payment, and closer to the event (about a week beforehand)
you will receive joining instructions. If you need any further information in
the meantime, please contact us,
or call 023 9221 5355.
on all trainings are booked on a first come, first served basis. When an event
is full, we display it clearly on the website, but if it should happen that we
receive several bookings at once, and we are unable to accept your booking we
will let you know as soon as we can and you will receive a full refund.
qualify for an early bird price, you must pay in full by the date shown.
you need to cancel the event you have booked, or if you are unable to complete
a course that you have already started, we may be able to transfer you onto the
same course at a later date at our discretion. There will be a £50 + VAT
admin fee for transferring to a different event.
you no longer wish to attend an event, but know someone else who can take your
place at the same event, we can transfer your place to them free of charge,
assuming we do not need to refund your money.
are not refundable.
you need to cancel completely and would like a refund, the following charges
time of booking: You will get all your money back apart from your deposit, or,
if you have paid in full, a 10% per person admin fee.
6 weeks before start date: 20% course fee (i.e. you will get 80% back)
2 weeks before start date: 50% course fee (i.e. you will get 50% back)
3 days before start date: 100% course fee (i.e. you will get nothing back)
need to receive your request for a refund in writing
telephone 023 9221 5355 to ensure your email / letter has arrived with us.
the unlikely event that we need to cancel an event, we will refund you in full
as soon as possible, or will transfer your booking to another date, whichever
you prefer. However, we are unable to compensate for any other money you may
have spent on attending the course, e.g. for accommodation, travel etc.
Any printed information given to you during your training is for your use only. If you do wish to publish or share any of this information, please ask for permission before doing so.
Events Organised by Others
From time to time we may display events that are organised by others, in which case you will be directed to their website / organisation for payment. If you book a place on such an event, please be aware that you will be dealing with a different company and that their terms and conditions will apply instead of ours.
The term ‘Clean Learning’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 14 Anson Grove, Portchester, Fareham, Hampshire, PO16 8JG. Our company registration number is 5408018, England. (NB We are "Apricot Island Ltd" trading as Clean Learning.) The term ‘you’ refers to the user or viewer of our website.
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