Come and join us to learn the
principles of using Clean Language in semi-structured interviewing – and how to
apply these principles to gather high quality information from clients, job
candidates and research participants.
Clean Interviewing brings together the
relatively new methodology of Clean Language with the time-honoured art
and science of semi-structured, qualitative interviewing.
- During this 3-day hands-on course,
you’ll learn how to use simple, robust, clean methods to:
the purpose of an interview - and who owns that purpose.
that knowledge to help keep the interview on track.
your data quality by sticking close to the interviewee’s responses and so be
able to demonstrate reduced interviewer bias in your results.
clearly between metaphors and concepts introduced by the researcher and those
that belong to the interviewee’s subjective world.
an active interview - live and in the moment - from different perspectives: interviewer,
interviewee and ‘overviewer’ (name we are giving to the person who owns the
purpose of the interview, if not the interviewer themselves, e.g someone who is
commissioning the research).
Come along and find out for yourself
just how much a clean approach can enhance your next interview.
Who's it for?
- Academic researchers
- Market researchers
- Health workers
- Journalists / authors
- Anyone who interviews others and wants to find
out what they really think and feel
You do not need
any prior experience of Clean Language in order to attend this course.
What will I gain?
As an interviewer:
- Insights into clean and unclean
questions and how they impact on interviews
- The principles of clean interviewing.
- An opportunity to categorise questions
into standard clean, contextually clean, mildly leading and strongly leading.
- How to design your clean interviews.
- What constitutes ‘fit for purpose’ in
your data gathering.
- How to make your data more robust by
reducing interviewer bias
As an interviewee:
- Experience what it is like to be
interviewed cleanly and uncleanly.
- Gain greater understanding of your own
internal behaviour. While Clean Interviewing is not the same as clean coaching,
many participants have found that the ground they cover during a Clean
Interview gives rise to changes in external behaviour.
As an overviewer:
how you might design your clean interviewing briefing such that your
interviewer can deliver questions that will fulfil your purpose.
Day 1: An Introduction to Clean Interviewing
- Learn about your fellow attendees and what
you’d all like from the training.
- Find out more about Clean Interviewing
by taking part (as trainee interviewer) in an interview about Clean Interviewing
with one of the trainers.
- Learn about clean questions and adjacency,
with exercises to distinguish between standard
clean, contextually clean, mildly leading and strongly leading questions.
- Discover how to use inherent logic and clean
questions to build specific models
- Practice in interviewing fellow participants
- The principles of Clean Interviewing
Day 2: Practical Applications for Clean Interviewing
- Understand your purpose for Clean
Interviewing and how to frame your research or interview questions from the
- Learn how to be an “equal opportunity
employer” of information – taking on the interviewee’s information in the form
that they are experiencing it: as pictures, feelings, metaphors etc.
- Practise summarising your interviewee’s
contribution cleanly through the session and allowing them to reflect on their
- How to keep the interviewee on target
when they talk too much or go off on a tangent.
- Receive feedback on your Clean
Day 3: Practice with observation and feedback
The course trainers will also interview
all participants before the course (a) so that you will have an experience of
being cleanly interviewed and (b) to learn about you and the mix of
participants, so they can tailor the course accordingly.
Why train with us?
Clean Learning and our sister company, Training Attention, have over 15 years of experience of conducting
clean and clean-ish interviews in a broad range of sectors including:
- Police video interviewing
- Gathering stakeholder interviews to
inform culture change projects
- Assessment centres
- Academic research
- Focus groups
- Critical incidents
- Partnership working - interviews for
individuals and across diverse groups
You may find it useful to watch some or
all of a webinar series on Clean Interviewing
that Marian and Phil took part in last year:
Clean Interview 1: Caitlin Walker interviews
Phil on how he stays calm while training new glider pilots.
Clean Interview 2: James Lawley
interviews Marian on how she takes into account the reader when she is writing
Clean Interview 3: Marian interviews
Caitlin on how she maintains a strong presence as a group facilitator without
dominating the group.
Clean Interview 4: Phil interviews
James on what happened when he was held up at gunpoint.
In each of these webinars a third member
of the team interviews the interviewer to find out what is happening in their
mind as the interview is progressing.
Check out this
article on Clean Language Interviewing (Wikipedia) which includes its
history and features as well as a list of published research that has utilised
Clean Language Interviewing.
23-25 October 2019 10.00am - 5.30pm
With Marian Way, Phil Swallow