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ILM Level 5 Certificate in Effective Coaching and Mentoring

If you are a coach or a manager - or working towards being one - join us for our ILM Level 5 Certificate in Effective Coaching and Mentoring to learn foundational clean coaching methodologies along with other robust coaching tools, to inspire capability in others and coach them for success. Gain a coaching qualification recognised by the ILM, who set the standard for industry-recognised, accredited leadership and management qualifications. Clean coaching is a person-centred approach.

This course consists of 3 training modules of 2 days each (total of 42 contact teaching hours), 4 x 1-hour webinars, 15 hours of peer coaching practice, 18 hours of coaching with clients, plus 3 written assignments.

We start with an introductory webinar where you will meet your course tutors who will take you through what’s involved in taking this qualification. Then on the first module you will learn what coaching is as well as some basic coaching tools and models. You will also be training your attention to notice your own patterns and those of others in the group, gaining awareness of how we all experience the world in a different way. And you will create Developmental Tasks based on the feedback you receive when taking part in coaching practice. By the end of the module you will be practising a whole coaching session.

Following these initial days, you will start your coaching practice and will take part in peer group supervision with your fellow participants. There will be another webinar and you will be encouraged to complete your first written assignment which is about coaching and the coaching models you have learned.

The second module is about considering your own strengths and weaknesses as a coach, based on the evidence so far. You will also learn how to use clean questions to elicit models for learning at your best, managing time, making good decisions, and controlling your state. These activities will improve your own self-awareness as well as adding to your repertoire of coaching tools and ideas. There will also be continued practice of the skills.

Your coaching and peer group supervision will continue after this and you will also start compiling your coaching portfolio.

In the final module, as well as continued practice in the skills you have already learned, along with new coaching models, there will be a chance to reflect on your journey so far. We will discuss how to put your skills into practice in the workplace, and what are some of the values and beliefs you hold as a coach. This will help you with the third assignment, a reflective journal.

Upon successful completion of the coaching, supervision and written assignments we will apply for your ILM Level 5 Certificate in Effective Coaching and Mentoring. This qualification is the academic equivalent of completing a Foundation Degree, 2 years of a regular degree or an HND qualification.

The written assignments are 3,500 to 5,000 words each, and you will also be expected to read Clean Approaches for Coaches (Marian Way) and Coaching Skills For Leaders in the Workplace (Jackie Arnold), and to watch Caitlin Walker’s Clean Language and Systemic Modelling DVD. As well as the 6 days of live training, you will also practice and develop your skills through 15 hours of peer group practice (online or in person), 18 hours of work-based coaching, 1 hour of supervision and a reflective journal. You will also need to be able to develop a plan for your future professional development in coaching or mentoring with an in-depth SWOT analysis and a 12-month personal development plan, including monitoring and evaluating your Continuing Professional Development (CPD).


If you wish, you can study for the ILM Level 5 Diploma in Coaching and Mentoring instead. The training and peer group coaching are the same - and you will need to do 54 hours of work-based coaching and 3 hours one-to-one supervision. The written assignments are slightly different.

Who is it for?

  • Coaches who want to polish their skills in clean coaching
  • People who want to create coaching cultures in their teams and workplaces
  • First Line Managers
  • Team Leaders
  • Middle Managers
  • Senior Managers
  • Mentors
  • Whole Teams

What will I gain?

  • A critical understanding of the role and responsibilities of a workplace coach and mentor
  • A deeper understanding of how coaching and mentoring can impact an organisation
  • The ability to assess your own skills, behaviours and knowledge as a coach and mentor
  • The skills you need to run coaching and mentoring sessions based on Clean Language and other methodologies
  • Your own personal and professional development
  • The ability to plan, deliver and review coaching and mentoring in an organisation
  • ILM Level 5 Certificate in Effective Coaching and Mentoring, which you can use as evidence of your own development as a coach and mentor


The ILM Level 5 in Effective Coaching & Mentoring course is a practical and thorough introduction to putting Clean Language to work in a precise and purposeful way. Over 3 -day modules we learned how to use apparently simple tools to build emergent models of a client's space, develop clear outcomes, resolve drama and work with Clean Feedback and Developmental Tasks. This course taught skills that cannot be learned from reading Clean Language books. Progress in online study groups between the taught sessions showed both how far my learning had progressed and provided the content for the assignments.

Mike Haber, Digital Information Model Developer

An absolute must for anyone wanting to improve their coaching and communication skills. Clean Learning’s approach to the course is great and you can take new, easily adaptable skills to both your workplace and personal life.

Kim Koskinen

This course went way beyond what I expected. I had an amazing experience. I was visible and I was listened to and I think that is very hard to achieve in any training. I felt really supported and safe. I now use the skills in large public sector organisations, in focus groups, in networking, in managing conflict, designing interviews and in career work I do in schools.

Victoria Wilken, Business Psychologist

Upcoming events

ILM Level 5 Certificate in Effective Coaching and Mentoring

  • 21-22 March, 24-25 May, 11-12 July 2022, 9.30am-5.30pm each day (UK time)
  • The Practice, West Kirby, Wirral, United Kingdom
  • With Alison Blackler , Cheryl Winter , Caitlin Walker PhD , Marian Way

Details & booking

Featured products


Clean Approaches for Coaches

Marian Way's book about creating the conditions for change within a coaching session, using Clean Language and Symbolic Modelling.


Read more


From Contempt to Curiosity

Caitlin Walker's book about using Clean Language and Systemic Modelling to encourage the conditions for collaboration.


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Clean Language and Systemic Modelling DVD

A set of two DVDs with simple exercises for practising Clean Language and Systemic Modelling by yourself or in a group - by Caitlin Walker.

(£10.00 including VAT)

Read more

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