Outcomes

Getting Clients To Trust Themselves

4 May, 2017 by Jacqueline Surin

What do you do when coaching clients ask you for advice, feedback or ideas?  Jacqueline Ann Surin describes two clean approaches for helping clients to trust the knowledge within.

Three Simple, Powerful Questions to Help You Plan a Successful 2017

24 January, 2017 by Louise Hockaday

If you're reflecting on the year that's gone and looking at the year ahead, why not try a simple technique to set out your year and get your plan in place? The Clean Set Up process is based on three simple questions. Download our pdf and have a go for yourself.

Quiz: How Well Do You Know the P.R.O. (Problem, Remedy, Outcome) Model?

6 January, 2016 by Marian Way

A key Clean Language question is "And what would you like to have happen?" However, just because you ask someone this question doesn't mean they will respond with a desired outcome. Sometimes, they will tell you what they don't want (a problem) or their response may sound like a desired outcome (e.g. "I would like find a way to eliminate this issue") - but it is more of a wish for the problem to be reduced or to go away, rather than an indication of what they truly want. Take our quiz to see how well you know the P.R.O. Model.

Are Resolutions the Same or Different to Goals?

1 January, 2015 by Marian Way

Happy New Year! Today’s the day for New Year’s Resolutions and there’s no shortage of internet advice on how to make them, what they should be and how to keep them – but does anyone actually make New Year Resolutions these days?

Is Your Team of Rivals Working in Harmony?

12 January, 2012 by Marian Way

I’ve been reading “Incognito: The Secret Lives of the Brain” by David Eagleman. In it he argues that most of our processing is done unconsciously (hence ‘incognito’) and that our conscious minds have only a limited role – that of setting direction, or a desired outcome.

Weight Loss: If at First You Don’t Succeed…

5 August, 2011 by Charlotte

…do you try again, or give up? There are plenty of stories about how one or two Clean Language sessions radically changed someone’s life. And what about all the sessions that gave someone a fantastic insight or two, but which did not result in the desired behavioural change?

When 20 and 20 add up to 6:40

18 May, 2010 by Marian Way

A few weeks ago, I read an article in my Toastmasters Magazine about a new presentation style that has been described as 'an antidote to bad PowerPoint'. Called Pecha Kucha (Japanese for ‘chit chat’) it’s a way of putting together and delivering a more dynamic presentation.

What’s Your Problem?

18 January, 2010 by Marian Way

We normally emphasise the need to help clients to focus on their desired outcomes, using the PRO (Problem, Remedy, Outcome) model. For this practice group, we decided to put our attention on the nature of people's problems.

The PRO Model

16 November, 2009 by Marian Way

At this month's Practice Group we tried an activity based around the 'PRO' Model. This model was devised by Penny Tompkins and James Lawley to give facilitators a way to keep a client's attention on their desired outcome:

Problems, Remedies, Outcomes

20 August, 2007 by Marian Way

The theme of last night's meeting was the PRO (Problem, Remedy, Outcome) Model. This followed on from last month's meeting when we were looking at what aspects of experience to 'go for'. At the start of a session, developing the client's outcome makes it easier to know what to go for as the metaphor landscape develops: you know what you are trying to achieve. And sometimes, developing the outcome is all that is needed for the client to have a significant 'shift' in their perception.