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Is Your Team of Rivals Working in Harmony?
I’ve been reading “Incognito: The Secret Lives of the Brain” by David Eagleman, a book about the latest neuroscience relating to the nature of mind. In it he argues that most of our processing is done unconsciously (hence ‘incognito’) and that our conscious minds have only a limited role – that of setting direction, or a desired outcome.
The importance of having an outcome orientation when working with clients is something we emphasise a lot during our Clean Facilitator Programme.Posted on 12 Jan 2012 by Marian Way in Book Reviews, Coaching, Outcomes
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Weight Loss: If at First You Don’t Succeed…
…do you try again, or give up? If change is hard, do you see it through, however long it takes, or do you compromise on what you really want? There are plenty of stories about how one or two Clean Language sessions radically changed someone’s life. And what about all the sessions that gave someone a fantastic insight or two, but which did not result in the desired behavioural change?
My story is about losing weight. Not based on a single flash of inspiration, but with repeated attempts – and Clean Language sessions - over a long period of time, each of which has moved me forward in my quest to eat in a healthy way for good. After five years of accumulated learning, I believe I am now finally doing this.
Posted on 05 Aug 2011 by Charlotte Ellis in Client Stories, Health, Metaphor, Outcomes
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When 20 and 20 add up to 6:40
When I read an article in my Toastmasters Magazine about a new presentation style called Pecha Kucha (Japanese for ‘chit chat’), which involves making exactly 20 slides, and delivering them in exactly 20 seconds each, I was intrigued and decided to give it a go. The particular appeal of Pecha Kucha for me is the fact that it's based on two simple rules. I love the idea that just by following simple rules we can make something different – and sometimes very creative - happen.
Posted on 18 May 2010 by Marian Way in Clean Language, Emergence, Outcomes
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What’s Your Problem?
Practice Group Report
Welcome to Angie and Ros who joined us for the first time this month; we hope you enjoyed the meeting and found it useful - and that you will come again! Having been indoors for the last couple of weeks because of the snow, it was great to have an evening out and see everyone again.
Our topic this month was 'problems'. We normally emphasise the need to help clients to focus on their desired outcomes, using the PRO (Problem, Remedy, Outcome) model. This is primarily so that both client and facilitator are clear about what the coaching is aiming to achieve, and also because many clients know a lot about their problems, and not a lot about what they want. Spending time on their desired outcome redresses this balance.
Posted on 18 Jan 2010 by Marian Way in Clean Language, Outcomes, Practice Group
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The PRO Model
Practice Group Report
No new members this month, so we got straight on with the main event: an activity based around the 'PRO' Model. This model was devised by Penny Tompkins and James Lawley to give facilitators a way to keep a client's attention on their desired outcome.
Start by asking the question, "And what would you like to have happen?" This invites a person to consider what they want or what they want more of. However, just because you invite someone to pay attention to their desired outcome doesn't mean they do so. Sometimes, people will focus on a problem and at other times the way they respond suggests that what they want is a remedy, a quick-fix: they want to 'not have' the problem.
Posted on 16 Nov 2009 by Marian Way in Outcomes, Practice Group
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Problems, Remedies, Outcomes
Practice Group Report
The theme of last night's meeting was the PRO (Problem, Remedy, Outcome) Model. This followed on from last month's meeting when we were looking at what aspects of experience to 'go for'. At the start of a session, developing the client's outcome makes it easier to know what to go for as the metaphor landscape develops: you know what you are trying to achieve. And sometimes, developing the outcome is all that is needed for the client to have a significant 'shift' in their perception.
Posted on 20 Aug 2007 by Marian Way in Clean Language, Outcomes, Practice Group
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